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The Office is OPEN (Normal Hours) as essential work is needed

PLEASE DO NOT VISIT THE OFFICE UNLESS ABSOLUTELY NECESSARY. We have a minimum of essential staff on site and they are abiding by the distancing rules. Please call the office 01302 323465 if you need to book an appointment and we will discuss arrangements.
Staff are also working from home office facilities and if you wish to talk to a particular individual, please email them directly and they will come back to you with minimum delay or arrange a colleague to call.
WE ARE WORKING TO GET OUR CLIENTS AHEAD AS FAR AS POSSIBLE ON RENEWALS.
We are working with clients, insurers and finance providers to come up with solutions around the cash flow matters that COVID 19 lockdown has challenged us with. Please email or telephone to discuss your issues.
We continue to handle new and existing claims together with changes to financial requirements. As many of our providers are also working from home and with less staff available, we appreciate that we all have to have patience as systems are not operating as efficiently as we were used to.
A QUALITY SERVICE TO OUR CUSTOMERS IS FUNDAMENTAL AND WE WILL CONTINUE TO HAVE THIS AS OUR PRIORITY.
We appreciate your support and wish you, your families and colleagues every success in getting through this crisis unharmed.

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Government Statement re BI Cover – ABI insists very few have this cover. INSURANCE AGE

Government says insurers will cover pandemic but ABI insists this changes very little as most do not have this type of cover. Insurers will payout to firms for business interruption (BI) if they have pandemic cover and have been compelled to close due to government guidelines. Where the insurance would have kicked in if the government mandated closures it will now become active in response to the current guidelines Insurers have faced criticism, as has the government, after the Prime Minister Boris Johnson only recommended, instead of ordering, businesses close to help people avoid social contact amid the spread of the coronavirus. Related articles Covid-19: Mactavish calls on government to help insurers through crisis Finance adviser suspends broker fees Covid-19: Biba defends hiring Boris Johnson as speaker Covid-19: Software houses release continuity plans Some were concerned that BI would only kick in if the government mandated the order to close. The measure is part of a £330bn package announced by Chancellor Rishi Sunak designed to support the economy. This includes scrapping business rates for some organisations and increasing the loans available to SMEs. Claim Sunak stated in the now daily Covid-19 update: “Let me confirm that, for those businesses which do have a policy that covers pandemics, the government’s action is sufficient and will allow businesses to make an insurance claim against their policy.” He confirmed the government had reached an agreement with insurers on 17 March. Johnson said: “Insurers understand they have to pay out to those businesses.” The Association of British Insurers suggested earlier on that day that most business interruption policies would not cover firms for closures arising from the spreading coronavirus. The trade body indicated that this agreement would change very little as, unless customers have purchased the right insurance, they won’t be eligible to claim. A spokesperson said: “The Chancellor’s statement today is consistent with our statement this morning (17 March) where we said in the event businesses have the right cover, this type of notification could help make a claim. “But, as the Chancellor acknowledged, the vast majority won’t have purchased extended cover and this remains unchanged.”

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COVID 19 Restrictions

Dobson and Hodge Ltd take the health and well being of our staff, their families and our customers very seriously so we will endeavour to help in any way to work around the restrictions that have to be implemented by the Government.
Our offices on Thorne Road are open for normal business hours but staffing numbers and availability may vary due to homeworking and self isolation.
We will limit visits and work under the guidance of our customers around the urgency to handle claims and other insurance matters in person.
Maintaining our constant commitment to the highest service levels will be upheld and we hope you will understand if calls are diverted to our colleagues working from home mobiles with possible limited data and broadband speeds.
The pandemic and the restrictions may go on for some weeks and possibly months and we can only wish our customers and the general public our goodwill and hopes for absolute minimum disruption and personal suffering.

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Compass Conference Award Winners

DOBSON & HODGE LTD were honoured with a special award today at the COMPASS CONFERENCE. Ailsa Watson & Alastair Duncan were in attendance to accept the award. Ailsa is beaming after receiving the special acknowledgement from Ex England Cricket Captain & Chair, Andrew Strauss.

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2 more of our #100ActsOfKindness

Prince’s Trust Mentoring

#100ActsOfKindness and in February one of D&H Directors spent 2 days helping young South Yorkshire Entrepreneurs to develop their business ideas. It is great to see young adults with passion and drive, creating new businesses. 2 more acts of kindness in helping others through the Princes Trust.